Charities
What should our monthly report look like?

Background

The client was a charity based in the South East of England. It supports people from the age of nine right through to end of life, using a mix of supported living, residential and outreach services. It had a subsidiary operation located in a different part of the country which was a specialist provider of case management and support for people with an acquired brain injury.

The charity was well established and had been operating for many years. The parent and subsidiary charities had been operating autonomously and were both under financial pressure. The Chief Executive and his Board of Governors wanted a review to take place of the subsidiary.

The Brief

The brief was to review the operation of the subsidiary charity – look at the activities carried out by the charity, look at the current management information that was produced by the Charity and comment on whether or not current reporting was appropriate.

The Board also wished to have an independent view on whether existing financial controls were appropriate and how the Finance department of the subsidiary interacted with the finance team of the parent.

Assignment

The exercise was undertaken within a few weeks and a report was drafted for the benefit of the CEO and CFO of the Charity. The conclusion was that current reporting did not present the Board with the information that would be most beneficial to manage the charity. A gap analysis was prepared and a proposed action plan setting out what needed to be done (and by whom) was drafted.

The report highlighted two activities of the Charity that were apparently lossmaking and asked whether this situation was a conscious decision by the Charity or whether the position had developed due to the lack of clear management information.

The report also highlighted a couple of areas of concern with regard to financial controls and potential process changes to address the concerns raised.

Finally, the report suggested changes in the structure of the two finance departments. It was felt that processes could be streamlined and visibility of performance and controls improved by increasing the involvement of the parent in the management reporting of the subsidiary.

Conclusion

The CEO and CFO were happy with the findings of the report. They asked for the report to be presented at the next Board Meeting of the Governors. At that meeting, a debate took place and the Board accepted the findings of the report and gave the go-ahead for the proposed actions to be implemented.

The Finance Team was then briefed and the exercise to implement the proposals commenced. After a brief handover to the Finance Team, the assignment was brought to an end.

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